Contact Us

Contact Us

Questions about your order, a product or a return? Our customer service team is happy to help.

Customer service

Email: info@bykept.com
Estimated response time: within 24 hours.
Our team is available for you 7 days a week.

Customer service hours (CET, Amsterdam time):
Monday to Friday: 9:00 to 20:00
Saturday: 9:00 to 18:00
Sunday: 9:00 to 18:00

What to include in your message

To help us assist you quickly, include your order number and, for questions about a specific product, the product name. For damaged or defective items, add a few photos and a short description of the problem.

Business information

By Kept — MdBeats
Doejenburg 144K, 4021 HR Maurik, The Netherlands
Company registration number (KvK): 78147271
VAT number: NL003293009B81
Email: info@bykept.com